WellChain (wellchain.care) is operated from Thailand. This policy explains what information we collect when you use this website and place an order.
What we collect
- Order details: name, delivery address, email, phone number and the items you order.
- Messages you send us by email, WhatsApp or the contact form.
- Basic, anonymous site statistics (pages visited, device type) to help us improve the site.
Why we use it
- To process, pack and deliver your order and send order updates.
- To answer your questions.
- To send discount codes and offers only if you tick the box at checkout. You can unsubscribe at any time using the link in any email.
Who we share it with
Only the services needed to run the store: our web host, our payment providers (card and cryptocurrency), our email service and our delivery couriers. We do not sell or rent your information to anyone.
Payments
Card and crypto payments are handled by the payment providers. We do not see or store your full card details.
How long we keep it
Order records are kept for as long as needed for accounting and legal purposes. You can ask us to delete your account and marketing data at any time.
Your choices
You can ask to see, correct or delete the information we hold about you. Contact wellchain@wellchain.info or WhatsApp +66 94 591 0296.
Cookies
The site uses cookies needed for the cart, checkout and login, plus anonymous statistics.
Changes
We may update this policy. The latest version is always on this page.